Shipping Policy

Currently, all products on are free of shipping fees. Please note that if there are any changes, you can refer to our website for relevant information. 

Delivery Time= Processing Time + Shipping Time
Processing Time: 2 - 4 business day
Shipping Time: 10 - 18 business day
All items are made-to-order. For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.We can transport the goods to North America . It takes about 10 - 18 weekdays to ship goods to North America .If you haven't received the goods for a long time after ordering. 

Processing Time
Processing time differs from product to product. 95% items can be shipped out within 2 - 4 weekdays. Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details and projected delivery date.

Shipping Time
The transit time for shipment within the United States is 10 - 18 days. 

NOTE: For items that are meant for special occasions (Christmas, Halloween, birthdays and anniversaries etc.), we highly recommend placing the order at least 2 - 3 weeks prior to the event.

Delay Reasons
Some orders may occasionally be subject to longer transit time caused by:
Bad weather
Flight delays
National holidays or festivals
Customs clearance procedures
Natural calamities
Massive breakout of disease.
Other unforeseen circumstances

Tracking An Order
Tracking is typically uploaded within 3 business days. You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number.

If you have questions about us please contact us:

Tel:+86 199 5643 5167

Company Address : Room 208, Zone A, Green Angel Innovation Industrial Park, No. 508, Shoe City 5 Road, Jingkai District, Suzhou City, Anhui Province, China

Company Name:Suzhou Xiangcong E-Commerce Co., Ltd.

Service Time Mon-Fri 8:00-17:00 (UTC+8)